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Privacy Policy

EdgeStream does not disclose any information collected from visitors to our website to other organizations for commercial purposes. Information that maybe collected from visitors to our web site or those using our VDN may include IP address, domain names and information volunteered by the visitor, such as survey information and/or site registrations. The information is kept strictly private and not shared with any other organizations for commercial purposes.

For customers who use our video streaming client software, quality of service information may be collected, such as your processor type, processor speed, or network connection speed. The information we collect is used for internal review and to improve the quality of video delivery. This information is not shared with other organizations for commercial purposes.

We do not partner with or have special relationships with any ad server companies at this time.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information sharing practices change in the future we will post the policy changes to our Web site and you will have the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us or emailing us.

Illegal use

EdgeStream’s VDN services may be used for lawful purposes only. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.

Violations of our systems and network security are prohibited, and may result in criminal and civil liability. EdgeStream will investigate incidents involving such violations and may involve and will cooperate with law enforcement if a criminal violation is suspected.

Abuse

Complaints regarding Illegal Use or System or Network Security issues should be sent to abuse@EdgeStream.com. For any incidents, please contact EdgeStream.

This policy is effective as of January 1, 2008.

We reserve the right to update or modify this Privacy Policy at any time. Please check back frequently for any updates or modifications. 

Questions? Contact us.